Resource Online User Guide

When processing credit card contributions/payments, it's important to understand all of the possible options for running detailed credit card reports, how to issue card refunds, how to view credit card batches, etc.

The PTC Back Office Virtual Terminal provides most of the reporting tools and capabilities in regards to credit card processing activity.

However, we do offer additional credit card reporting through a system called Resource Online.

Click Here for a downloadable Resource Online User Guide PDF.