E-Chex User Guide

E-Chex is one of our ACH/EFT reporting systems that allows you to see settled ACH transactions as well as any returned items.

When processing ACH/EFT contributions/payments, it's important to understand all of the possible options for running ACH reports, how to VOID an ACH contribution, how to lookup an ACH return, etc.

The PTC Back Office Virtual Terminal provides most of the reporting tools and capabilities regarding ACH/EFT activity.

However, we do offer additional ACH/EFT reporting through a system called E-Chex.

Click Here for a downloadable ACH/EFT User Guide PDF.